1.0 Introduction

SOVRINT ("we," "our," or "us") is committed to protecting the privacy and security of your data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you access our platform, services, and websites (collectively, the "Services"). By using our Services, you agree to the terms of this policy.

2.0 Information We Collect

We collect information to provide specialized narrative intelligence and data analytics services. This includes:

Account Information: Name, professional email, institutional affiliation, and authentication credentials.
Usage Data: Telemetry regarding your interactions with the Campaign Lab, Watchfloor, and other operational modules.
Operational Data: Data you upload or configure within the platform for analysis ("Customer Data"), which remains under your sovereignty.

3.0 How We Use Information

We use collected data solely for legitimate operational purposes:

To provision and secure your access to the Mission System.
To improve the accuracy of our detection algorithms and signal processing.
To comply with legal obligations and enforce our Terms of Service.

We do not sell your data. Our business model is based on licensing our technology, not monetizing user information.

4.0 Data Sovereignty & Security

We employ defense-grade security measures to protect your information, including end-to-end encryption for sensitive operational data. Customer Data is isolated and treated as confidential. You retain full ownership and rights to your operational artifacts.

5.0 Contact Us

For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer via the Secure Comms Relay page or at privacy@sovrint.io.